Support Channels
A User–Friendly Help Center Section
The Help section integrated into our Web Site Control Panel offers a selection of help articles and commonly asked questions. Aimed at resolving any common problem that you may chance upon, they are written by our support team of well–trained technicians.
Educational Videos
We have compiled a selection of instructional video tutorials that visually demonstrate how to rectify a common problem connected to your website hosting account. You can find the instructional video clips in the Help Center.
A One–Hour Ticket Response Guarantee
We back up all our semi–dedicated servers with a 24/7/365 customer care service and a 1–hour response time guarantee. Our qualified techs will be at your disposal 24–7 to respond to your questions and to settle any problem that you might come across. Just open a helpdesk ticket from the Help section and we’ll get back to you in a jiffy.
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- 30-day free trial
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