Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help section integrated into our Web Site Control Panel offers a selection of help articles and commonly asked questions. Aimed at resolving any common problem that you may chance upon, they are written by our support team of well–trained technicians.

  • Top quality support service
  • Educational Videos

  • We have compiled a selection of instructional video tutorials that visually demonstrate how to rectify a common problem connected to your website hosting account. You can find the instructional video clips in the Help Center.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 customer care service and a 1–hour response time guarantee. Our qualified techs will be at your disposal 24–7 to respond to your questions and to settle any problem that you might come across. Just open a helpdesk ticket from the Help section and we’ll get back to you in a jiffy.