Service Uptime Guarantee in Website Hosting
When you get a website hosting plan through us, we guarantee that your sites will be functioning no less than 99.9% of the time. We've virtually eradicated the server downtime by using a sophisticated cloud hosting platform where separate groups of servers deal with each portion of the overall service - files, databases, email messages, etc. In that way, should there be a problem with a web server, the other servers in the cluster will simply take over and your websites will not be affected whatsoever. To avoid any infrastructure troubles, we furthermore have diesel backup generators and a few independent Internet providers. Qualified admins keep track of the servers 24/7 to tackle any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for every semi-dedicated server plan obtained through our company. You can forget about your web site being unavailable for whatever reason since we use a top-notch cloud web hosting platform with a custom-built load balancing system. Instead of handling everything on just a single server and risking one service to take everything down, we have distributed the different services among their own clusters of web servers. To put it differently, your databases, files, e-mails, statistics, etc., are handled by independent clusters, and so the failure of one machine has no impact on the overall service or on your Internet sites. A number of backbone Internet providers and diesel powered backup generators ensure that infrastructural problems will not affect your sites either. We've got software and hardware firewalls and a competent team of professionals to monitor the incoming & outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in Dedicated Servers
When you acquire a dedicated server from us, we guarantee that it's going to be operational a minimum of 99.9% of the time. In the first place, your hosting server is going to be constructed with new and thoroughly tested hardware components and we'll not make any compromises about this. Our data center in the core of Chicago provides powerful diesel backup generators, so even in the case of an outage your machine will still be operational and with a number of redundant Internet service providers, your web sites will be available if there is any online connectivity problem. In case there is any unpredicted conditions, we have experienced system admins that keep track of all hosting servers constantly and they can take action promptly to resolve the problem in a very timely manner. Last but not least, our hosting servers have hardware and software firewalls to stop the unwanted traffic in the case of a DDoS attack.