There're plenty of website hosting suppliers out there, still most of them are resellers that have restricted resources, especially when it comes to support. One way to distinguish them is the option to reach the company over the phone. The level of support that you can have through this channel of communication varies depending on the provider - some offer professional telephone support, others offer general and customer support only since some issues are more time-consuming and it is far easier to be resolved with a trouble ticket, particularly if the issue needs to be escalated. However, it is good to know that you can always get in touch with your website hosting provider because there're numerous small problems which can be managed effortlessly and timely with a telephone call, not mentioning that you will be able to get more details regarding the services even before you become a client.

Phone Support in Website Hosting

Since we have live phone support 14 hrs every day, you can get in touch with us and talk with one of our customer support representatives to find out more about the website hosting that we provide and ensure that our servers match the system requirements for your sites before purchasing anything. For your benefit, we have telephone numbers on 3 different continents and you are able to call the one closer to you - in the U.S.A., the UK or Australia. In case you are already a customer, you'll be able to give us a call about general and billing matters, and even about some technical issues. In case the trouble is strictly technical or it needs longer time to analyze, you should employ our ticketing system, which will enable both you and our tech support crew to track the information provided by either side.

Phone Support in Semi-dedicated Servers

If you need more information regarding the semi-dedicated servers that we provide, you'll be able to call one of the three support lines that we have around the world - in the United States, Great Britain and Australia. In this way, you are able to check in advance if our services will be appropriate for your sites. In case you're already our customer and you have a semi-dedicated account, you're able to contact us over the phone for fourteen hours every day about any kind of billing or common matters. For entirely tech troubles you are able to take advantage of our ticketing system to get in touch with our technical support as someissues simply need more time to be taken care of, but we can assist you over the phone with a number of minor tech problems as well, saving you efforts and time.